High-Tech Contacts for High-Touch Experiences

OmniChannel engagement with our live, work-from-home agents

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Better human interactions, powered by technology

Our contact center solutions offer a one-two punch that elevates your brand and streamlines operations. We combine the efficiencies of cutting-edge technology with expert live support enabling organizations of every size to  increase revenue, reduce costs, and create better customer and propect experiences.

Live Agents

Our at-home live agents are college educated and trained to handle the specific needs of our customers. Organizations of any size benefit from our team of accomplished professionals that are proficient in listening to prospects and customers and providing them the best answers.

OmniChannel Communication

Phone, text, chat or social, our technology-enabled teams are well versed in interacting with your prospects and customers exactly in the way they prefer.

Custom Contact Center

JetSense takes a unique approach to improving contact center efficiencies. From online chat, to phone interactions to social media messages, let us apply our methodology to your unique situation and meet your goals together.

Customer Success

Your customers deserve the best care. Our agents can help you deliver it through any channel, email, chat, social or phone. Let us help you strengthen your relationships with customers with lightning-fast, accurate responses that don’t drain your internal resources. 

Social Media Management

Ensure your social media channels are a boon rather than a bust by putting our teams to work on managing interactions through social channels. Our always-ready approach keeps visitors engaged and gets issues resolved quickly.

First Contact

Up to 85% of initial inbound contacts are looking for information rather than to buy. The JetSense team is qualified to triage these calls and deliver qualified leads to your internal teams, saving valuable time and resources.